Terms + Conditions

 
 
 

WAIVERS: Horse riding is a dangerous sport, and all participants are required to sign a waiver before participating.  The waiver should be downloaded, printed, signed, and brought along before your first lesson and before you will be permitted to ride.
WET WEATHER:  We ride in the rain as much as possible.  In the event of heavy rain and we have to cancel, we will notify by SMS with at least one hour's notice. 
BOOKINGS & CANCELLATIONS:  

All lessons and rides require booking in advance. 

COVID-19 measures

We all want to stay safe and minimise risks during these challenging times, but we also want to continue to offer our riders a healthy, active and outdoor activity that benefits mental and physical health.

  We ask all clients observe the following:

  • All parents, siblings, and spectators are asked to stay off the property, or stay in the carpark to limit exposure and increase social distancing. Only enrolled riders are to enter the property, paddocks, feed rooms and tack rooms.

  • Please stay away if you or your family members have any symptoms of cold, flu or COVID-19, have been overseas or as directed by NSW Health.

  • All students must wash or sanitize their hands on arrival and adhere to current NSW Health guidelines on mask wearing and social distancing.

  • When you need to do the right thing and stay home, lessons cancelled with less than 72 hours notice will incur full cost, regardless of your covid symptoms or test results

 

Adult lessons:  Should you need to cancel, 72 hours notice is required.  There is no cancellation fee if you cancel more than 72 hours in advance.  Cancelling within 72 hours will incur full lesson costs and you be required to pay in full for your lesson/ride.  


After-school bookings (booked for whole school term):  

When your child signs up for the term, we reserve a horse for your child on a given day, at a given time for the duration of the term.There is no refund for missed lessons due to illness, covid-19 isolation/restrictions, or student away dates.  Make up lessons/ date swaps will be offered where possible only if/when spaces exist, and are not guaranteed.  (The more notice we have, the more likely we can find you a makeup lesson time if your child is going to be away for a school camp etc.)Lessons missed with less than 48 hours notice will not be offered a makeup lesson. In the event that THRS cancels due to wet weather or a covid lockdown, a make up lesson date may be offered, and you will have the option to attend a make-up lesson or receive a refund to your nominated bank account.

  

WEIGHT RESTRICTIONS APPLY.  Max rider weight is 75 kilos.  

We reserve the right to cancel or refuse service at any time where there is a risk of safety for either horse or rider.

Gift vouchers are redeemable for 12 months from date of purchase.  All vouchers are transferrable but will not be refunded if not redeemed.  It is the purchaser/recipient's responsibility to get in touch by phone, text or email to book a session, noting that all lessons require advanced bookings and are subject to wait lists (especially Saturdays).